Practical, provocative books about customer experience, artificial intelligence and the systems that turn ideas into operating reality.
The Customer Operating System Is Next.
A practical 90-day playbook for founders, CEOs, revenue leaders and CX operators ready to move beyond systems that merely record customer activity and put AI agents to work across customer operations.
Automate.CX Press publishes books for business leaders who need technology to work in the real world, not just look impressive in a presentation.
Our focus sits at the intersection of customer experience, business operations, automation and AI. The aim is simple: challenge established thinking, make complicated ideas usable, and give readers something they can put to work.
Question assumptions that have become accepted simply because they have been around for years.
Give the reader frameworks, decisions and tools they can actually use.
Move beyond ideas and ask the question that matters: what happens next?